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Hertfordshire

Chandlers Cross - Various Streets

Traffic Disruption - Chandlers Cross - WD3 - 11th October 2018

Thursday 11th October 2018

Update 17:25

Following the completion of the repairs along Redhall Lane, we are pleased to confrim that the road closure has been lifted and the road is now re-opened for all road users.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience during all stages of the repair.

This message will be removed after 08:00 on Friday 12th October 2018.


Wednesday 10th October 2018

Update 19:25

Following our repairs to the burst water main on Redhall Lane, we continue to work with the local Highways Authority in order to return the road surface area to normal and ensure that the road is safe for all road users.

Due to the extent of the repair required the road closure remains in place to allow us to complete the final stages of the reinstatement work.

We anticipate the road to be re-opened tomorrow afternoon (Thursday 11th October 2018) providing there are no further complications.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be updated when more information regarding the completion of the reinstatement works & traffic management become available.


Wednesday 10th October 2018

Update 15:45

We have successfully repaired the burst water main and anticipate full restoration of your water supply within the next 1 hour.

Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We are very sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be updated when more information regarding the reinstatement of works & traffic management become available.


Wednesday 10th October 2018

Update 12:40

The repairs to the burst water main are now complete. In order to meet our water quality regulations, it is vital we flush water through the pipework before it can be returned to service.

We anticipate this will take approximately 2 hours before water can be restored to the surrounding areas, providing there are no further complications.

We would like to apologise for the inconvenience caused by this incident and thank our customers for their patience at this time.

This message will be updated after 14:40


Wednesday 10th October 2018

Update 10:30

Our repair team are remaining on site whilst we finalise the repairs to the water main. We anticipate the work should be completed and the main be ready to be put back into service within the next hour.

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 12:30


Wednesday 10th October 2018

Update 08:20

Our repair team remain on site and the work to fix the damaged water main is now underway. We anticipate the work should take approximately 3-4 hours providing there are no complications with the repair

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 10:20


If you are in the above area and are experiencing problems with your water supply, we currently have a burst water main on Redhall Lane which may be affecting you. Our repair team are on site and work to fix the damaged water main is now underway. We will provide an update and estimate on when this work should be completed as soon as one becomes available.

For a list of streets affected please click here

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

In order to conduct our work safely, we have had to close Redhall Lane. Further information will be provided on traffic management when possible.

We are sorry for the inconvenience caused and aim to restore your supply to normal as soon as possible.

This message was added at 7:20 and will be updated after 9:20