Serving parts of North West London and the Home Counties.

Customer alerts


Various locations


Seasonal Demand - Tuesday 26 June - Monday 23 July 2018

If you are experiencing a reduction of your water pressure, this is due to much higher demand for water at present due to the exceptionally hot and dry weather.

Our technicians are working hard to produce as much water as possible and distribute this across the network. Where some customers have experienced a reduction of water pressure this situation should improve outside peak demand periods.

We are asking all customers to try and keep their water usage to a minimum during this time to reduce the demand on our network.

For more information on seasonal demand, please visit

We are sorry for the inconvenience caused.