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Barnet

North Finchley - Lambert Road, Lambert Way

Water Supply Problems- North Finchley N12 - 17th April 2018

Update 18:45

We have successfully repaired the burst water main and anticipate full restoration of your water supply within the next 1 hour

Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be removed after 08:00am 18th April 2018


Update 17:50

Our repair team remain on site in order to complete the repair, the damaged section of pipework has been fully exposed.

We appreciate this is taking longer than first expected, we thank our customers for their patience throughout today and hope to have supplies fully restored as soon as possible.

We will update this message again after 19:50


Update 15:15

Our repair team are on site and the work to fix the damaged water main is ongoing. We anticipate the work should take approximately 3 hours.

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 17:15


Update 13.05

Our repair team are on site and the work to fix the damaged water main is now under way. We anticipate the work should take approximately 5-6 hours.

We continue to rezone water from other areas whilst conducting the repair, the majority of customers will have drinking water whilst the repair is in progress however this may be at a lower than normal water pressure. We have shut in the damaged section of the water main, due to this a small number of customers will remain off water until the repair is fully completed

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 15.05


Update 10:45

Our repair team are on site, we are awaiting traffic management before our work can commence. Once we have confirmation that it is safe to proceed a further update will be provided.

We are diverting water from other areas to minimise customer impact, however when we do commence the repair, we will have to isolate the damaged section of the main which will result in some customers having no water for the duration of the works.

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 12:40


Update 08:40

If you are in the above area and are experiencing problems with your water supply we currently have a burst water main on Wood House Road which may be affecting you.

Our technician has assessed the burst; a repair team have been called and are on their way to carry out the necessary work in order to restore supplies to normal.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused.

We will update this message again after 10:40


If you are in the above area and are experiencing problems with your water supply, we currently have a burst water main on Wood House Road which may be affecting you. Our technician is on their way to investigate and a further update will be provided as soon as possible.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused and aim to restore your supply to normal as soon as possible.

This message was added at 07:25 and will be updated after 09:25