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Essex

Saffron Walden - Cole End Lane

Water Supply Problems - Saffron Walden - CB10 - 13th February 2018

Update 09:20

We have successfully replaced the water distribution system overnight and now anticipate full restoration of your water supply.

Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

We are sorry for the inconvenience caused by this work and would like to thank you for your patience.

This message will be removed after 12:00


It will be necessary for us to interrupt your water supply this evening overnight to carry out necessary works on the water supply distribution system. Therefore the water will be turned off no later than 22:30 and turned back on no later 05:00 Wednesday 14th February morning.

(For a list of affected streets click here)

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, until the repairs have been completed.

Following this work it will be essential to flush water from the mains to ensure our water quality remains at its normal high standard.

We apologise for any inconvenience this may cause.

This message was added at 18:00 and will be updated after 08:00 Wednesday 14th February 2018