Serving parts of North West London and the Home Counties.

New or Replacement Water Connection


A new or replacement water supply is normally requested when:

  • New premises are being built on vacant land

  • An existing property is demolished and a new property or properties are being constructed

  • There is a need to replace old lead, galvanised and other metallic pipes

  • There is an increase in water usage, which requires a larger sized water connection

  • A property is on existing common supply and requires a separate supply

  • A property is divided into multiple properties


Apply for a connection

  • You can apply for a new connection using our application form

  • An application fee of £241.78 (inc VAT) applies

  • Further costs may apply – click here for the cost guide

    Application guide >>

    Installation guide >>

    Cost guide >>



Step by step guide to your water connection

We aim to provide you with cost advice within 28 calendar days of receiving your application.

For more information on the process please refer to our step by step guide.



  How Traffic Management works >>

  Are you ready for your new connection? >>

  Call off your connection >>


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