Serving parts of North West London and the Home Counties.

New or Replacement Water Connection

 

 

Notice: 31 March 2017

The new Retail Market which opens on 1st April 2017 requires all water connections to Affinity Water Limited’s network to be registered with a retailer. A developer requesting a connection should choose a retailer and inform us of their choice. If they do not then they will be allocated a retailer by the Market Operator after the connection is made.

Within the new retail market Affinity Water Limited are recognised as a Wholesaler, and will carry out any work to complete your water connection.

A list of current Retailers can be found here

 

A new or replacement water supply is normally requested when:

  • New premises are being built on vacant land

  • An existing property is demolished and a new property or properties are being constructed

  • There is a need to replace old lead, galvanised and other metallic pipes

  • There is an increase in water usage, which requires a larger sized water connection

  • A property is on existing common supply and requires a separate supply

  • A property is divided into multiple properties

 

Apply for a connection

https://affinitywater.custhelp.com/

 

  • You can apply for a new connection using our application form

  • An application fee of £248.40 (inc VAT) applies

  • Further costs may apply – click here for the cost guide

  • You can select a Retailer for new connections to Non-Household premises here.

          Apply for a Connection via My Developments

 

    Application guide >>

    Installation guide >>

    Cost guide >>

 

 

Step by step guide to your water connection

We aim to provide you with cost advice within 28 calendar days of receiving your application.

For more information on the process please refer to our step by step guide.

 

 

  How Traffic Management works >>

  Are you ready for your new connection? >>

  Call off your connection >>

 

Let us know your feedback

Fields marked with * are mandatory.

    How easy was it for you to find and/or understand the information on this page today?

    .

    Rating
    Comments *

    This box is for feedback only. If you have any queries about your account or water please contact us.

    Please do not use this space to note any account details or requests.

    If you would like a response please enter your name and address below

    Name

    Name

    Email

    Email