Serving parts of North West London and the Home Counties.



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What happens next?

One of our team will look at your form. Unfortunately we are experiencing high volumes of applications for LIFT and /or Thames Watersure and social tariffs and its taking a little longer than expected to process these. Please be assured that we will be in contact as soon as possible regarding your application.

Thank you for your patience in this matter.


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We’re always striving to improve and your feedback is really important to us. Please let us know if there’s anything we could do that would help to improve your experience.

This box is for feedback only; please do not use this space to note any account details or requests.