Serving parts of North West London and the Home Counties.

Who is responsible for water pipes in my home?

We are responsible for all the pipes on our mains network, including repairing and replacing them when necessary.

The property owner is responsible for maintaining any water supply pipes including repairing and replacing when necessary. In some circumstances the supply pipe may cross a pathway, highway or private land.

The responsibility for different types of water pipes are as shown below. However, there may be special cases in some properties. Please contact us to find out more.

supply pipe


Homes on joint supplies

If you and your neighbours share a supply pipe then you are all jointly responsible. If you are considering installing a separate water supply to your home and you wish to discuss anything please contact us and will be happy to offer an estimate for this work.