Road Closure - Redbourn Road - St Albans
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Save time and manage your account online
Register today, it's quick and easy.
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
Do you need a statement?
View a summary of your latest bills and payments with My Account. You can also download and print copies of your statement.
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
We are here to make your move easy.
It takes just 5 minutes to tell us online.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
FREE water efficiency check
To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Hello. Sign in.
You are here : At Home > Save water > Water efficiency check
Each visit takes between 30–45mins and is worth around £80 but is absolutely FREE to our customers.
You may receive a call from one of our friendly advisors to talk to you about how you use water and book an appointment with one of our experienced covid-safe technicians.
To check if you are eligible for a free *Home Water Efficiency Check simply click the button below and enter your postcode.
Book your Home Water Efficiency Check NOW online, call 0345 357 2403 or email email@example.com.
During the check, our technician will:
Don’t worry, our advisors will talk you through the process and we have strict covid precautions in place, as well as our best practice health & safety measures. This video shows the precautions we are taking to keep you and our teams safe when we visit.
We make sure we follow the government health advice. For more advice visit www.affinitywater.co.uk/corona-virus
*Terms and conditions apply.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch