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You are here : At Home > Retailers > Alerts & works > Saffron Walden > Saffron Walden Consultation

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Water softening consultation

The consultation will close on 18th June and we'll publish our response on this page at the end of July.

Fields marked with * are mandatory.

Consultation Questions

Name *
Address *
Postcode *
Email *
Organisation / Business Name
How do you feel about the current level of hardness of your water supply?
Do you have water softening devices installed in your property?
Have you installed a water softening device in your property in the last three months?
Are you thinking of installing a personal water softening device in the future?
Residents in Saffron Walden paid an additional 10% charge on their water bill from 1963 – 2014 to help pay towards the additional treatment to partially soften the water. Are you willing to pay an additional charge to enable us to continue partially softening in the future? *Note - The water in the Saffron Walden area is naturally ‘very hard’, which is quite common across Southeast England. The partial softening that was in place between 1960 to 2021 reduced the hardness of the water to 180mg/l calcium carbonate and 72mg/l, which is classified as ‘hard’ water. The options we are exploring would partially soften the water back to this original target.
Please let us know why.
Affinity Water would like to make a donation to a local charity or community group within the Saffron Walden area. Is there a particular local charity or community group you would like to recommend to receive this donation?
If not, is there a particular type of group or charity you would like to support?
Is there anything else you would like to share with us?
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