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You are here : At Home > Priority services > Independent Advice
National Debtline provides free advice and resources to help you deal with your debts. You can access National Debtline by phone, webchat, or get advice through the website by clicking below.
CAP (Christians Against Poverty)
Citizens Advice Bureau
Money Advice Service
Turn2us (National charity)
Try their helpful benefits calculator to see what you may be entitled to
Useful tips to keep you safe and save you money
Disabled Living Foundation (DLF)
A national charity that provides free, impartial advice about all types of daily living equipment for disabled adults and children, older people, their carers and families
Government portal with information about disability rights and support in the UK
A national UK charity providing a good range of information for blind or partially sighted people
Action on Hearing Loss
Changing the world for deaf and hard of hearing people. Action on Hearing Loss (formerly RNID) is the largest charity representing the 9 million deaf and hard of hearing people in the UK
Mencap is the leading UK charity for people with a learning disability and their families
Mind is the leading mental health charity in England and Wales, working to create a better life for everyone with experience of mental distress
The Alzheimer's Society
The Alzheimer's Society is the leading UK care and research charity for people with dementia, their families and carers
Helping older people avoid poverty, isolation, neglect and age discrimination. Age Concern England and Help the Aged have joined together to create a new charity, Age UK, dedicated to improving the lives of older people
Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only).
We are available to chat between 8am-6pm Monday-Friday.
Frequently asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
Can I pay monthly?
What is the Low Income Fixed Tariff
What are fixed charges?
Do I have to have a meter?
How can I pay my bill?
How can I report a water leak?
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