Serving parts of North West London and the Home Counties.

Extra assistance available to you

We know that there are times when we need to give an extra helping hand.  That’s why we have a number of additional services available on our Safeguard Register and WaterSure Scheme to assist with a variety of different customer circumstances.

If you or anyone in your household would benefit from receiving one of our services, please click here to complete our online Safeguard Registration form.

If you would prefer to complete a paper version of the form, please download and print the form here Safeguard Registration form(PDF).

You may also view or Assistance Guide.