Serving parts of North West London and the Home Counties.


Thank you


What happens next?

1. We will process your request and amend your account; this can take up to 5 working days.

2. We will let you know once the bill is updated. If we need to send a bill in the post, please allow up to 10 working days for this to arrive.


How easy was this form to complete?

We’re always striving to improve and your feedback is really important to us. Please let us know if there’s anything we could do that would help to improve your experience.

This box is for feedback only; please do not use this space to note any account details or requests.