How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
Community Engagement Fund
Our Community Engagement Fund supports charities and community groups with funding for projects.
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
26 September 19
Demand for FREE water saving devices offered by Affinity Water skyrocketed this week by 5,000% in just 12 hours following the company’s warning that its central region** is in drought.
Many have been surprised by the drought warning due to the wet weather this week, however the water company stated that a good week of wet weather is not enough to make up for nearly three years of below average rainfall.
In response, consumers have flocked to affinitywater.co.uk/savewater to order their free water saving devices and to get big discounts on water butts to make the most of the recent rainfall.
The company states that its central region needs sustained above average rainfall for this autumn and winter for groundwater levels to recover, otherwise water restrictions (such as hosepipe bans) may need to be introduced in spring 2020.
Affinity Water’s Director of Communications, Jake Rigg said: “We would like to thank customers for really getting behind us to help save water. It shows great community spirit and will help us leave more water in the environment.
“We are doing our bit too by investing in our networks to replace water mains, finding more leaks by using data and the latest tech and have increased our team of engineers to fix leaks as fast as possible.”
“Across our central region we use on average 158 litres of water each per day, whilst the national average is 141 litres. The difference is roughly the equivalent of one bucket of water, or about a minute off your shower time. If everyone saved a bucket of water a day, it would make a real difference.”
FREE water saving devices include:
To order a free water saving device or discounted water butt – visit www.affinitywater.co.uk/savewater ***
*Affinity Water had over 3,000 orders for water saving devices in just 12 hours following its drought announcement this week
** Affinity Water’s central region, where drought conditions are in place, include Hertfordshire, West Essex and parts of Bedfordshire, Berkshire, Buckinghamshire, Surrey and North London.
***Available to Affinity Water customers only. Other consumers should check with their water supplier for offers. Savings are estimated and may vary depending on the number of people in a household.
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email firstname.lastname@example.org.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch