View all current alerts (4)
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
Community Engagement Fund
Our Community Engagement Fund supports charities and community groups with funding for projects.
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
10 April 17
The particular pumping station linked to the River Beane has been used since the 1950s and it is expected that reducing the abstractions will benefit flows in the chalk stream and surrounding environment.
The company has agreed that it will reduce overall abstractions by 42 million litres per day by 2020 and by 70 million litres per day by 2025 to deliver on its Business Plan commitment to leave more water in the environment.
Chalk streams are a globally rare habitat and there are around 244 chalk streams in England, of which around 10% are located in Affinity Water’s supply area.
It has also committed to deliver river restoration and habitat enhancement projects on The Beane and six other chalk streams, in partnership with the Environment Agency (EA), to restore them to a more natural state to encourage more wildlife.
Affinity Water has been working closely with the EA and local river group, River Beane Restoration Association for over 20 years to assess the impact of abstractions on the environment. The reduction was agreed as a result of extensive consultation with customers and local groups in 2013.
Dave Stimpson, River Beane Restoration Association said "The River Beane Restoration Association congratulates Affinity Water in bringing forward the 90% reduction of abstraction at the Whitehall Pump Station by a complete year. We have campaigned for twenty five years for a large reduction because the River has suffered for a long time from over abstraction causing low flows and drying in some areas. We look forward to continuing to work with Affinity Water on assessing the environmental improvements expected as a result. This is a significant achievement.”
Mike Pocock, Director of Asset Strategy, Affinity Water said “We strongly believe that leaving more water in the environment and working in partnership with the EA to deliver environmental improvements, will benefit our communities and our customers through the restoration of our chalk streams. We will be monitoring water flows and the ecology to asses the effectiveness of these changes overtime.”
Debbie Jones Environment Manager, Environment Agency said “This is a great example of what we can achieve by working together with companies like Affinity Water. I look forward to seeing the River Beane chalk stream improve and I’m delighted that it could be delivered a year early. This is a fantastic success which will help to restore the River Beane for the benefit of people and wildlife”.
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email firstname.lastname@example.org.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch