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Prepare your pipes - winter is coming!

15 November 18

Prepare your pipes - winter is coming!

With winter’s icy grip just around the corner, local water supplier Affinity Water is urging customers to be prepared before the mercury plummets to sub-zero temperatures, which can lead to bursts and flooding inside homes.

In early 2018, much of the UK was in the grasp of the ‘Beast from the East’, which led to a massive increase in burst pipes inside and outside the home due to icy temperatures and sudden thaws.

However, these problems can be prevented with a few simple steps:

  • Insulate exposed water pipes in your loft and outside. You can use felt, pipe wrap or other insulating material and cover any outside pipe or fitting with a waterproof material
  • If you have a cold water tank, make sure it is insulated
  • If you have an outside tap, insulate it too
  • Check that your external and internal stop taps are working to turn off your water supply in an emergency
  • If it’s very cold outside - leave central heating on a low setting overnight
  • If you are planning on leaving your home or business unattended for a long period, turn off the water supply at your stop tap. Consider leaving the heating on a low, frost setting
  • Fix dripping taps – even a small trickle can lead to a frozen pipe.

An Affinity Water spokesperson said: “Any sudden drop in temperature could cause damage to pipes and property if people aren’t prepared. If pipes freeze during the night, the first you may be aware of a problem is when they thaw, causing water to stream from burst pipes in the loft, flooding rooms below. The consequences can be very damaging and upsetting, but this can be easily avoided by insulating exposed pipe work.”

Useful information on how to lag pipes and dealing with frozen pipes can be found on the Affinity Water website at:

When looking for a plumber, it is recommended to select one that is a member of an approved contractor scheme, such as WaterSafe. Approved businesses can be found at:

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Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.

Contact us on 01707 277 110 or email

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We are available for emergencies:
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