View all current alerts (3)
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
22 November 18
Each year, BBC Children in Need use the contact centres of fifty organisations and businesses from around the country to boost the number of lines available for public donations. Affinity Water were one of two water companies taking part and are pleased to have been supporting Children in Need in this way for so long.
Employees from across the business answered calls from 6.30pm until 1am. During the evening quizzes and raffles were held, whilst the show was shown on TV screens around the contact centre.
Emma Robinson, Affinity Water’s Project Delivery Test Lead, who organises the company’s operation on the night, said: “We are proud to be involved with Children in Need, on what turned out to be another record breaking year for the charity. Thank you to the 103 employees who volunteered to answer the phones and take donations from the public. We answered over 900 calls and had a fantastic evening”.
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email email@example.com.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch