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28 May 20

Demand for water surges due to hot weather and Coronavirus lockdown

  • Over 108 million litres of extra water required to meet demand in Affinity Water’s supply area – the equivalent of nearly 400,000 extra people
  • Affinity Water gives out advice and FREE devices to bring demand down to normal levels
  • Affinity Water key workers pumping extra water into the network to meet demand

Demand for water has surged following the ongoing hot weather and coronavirus lockdown with Affinity Water key workers pumping an additional 108 million litres of water a day into the network to keep the taps flowing.

Affinity Water is also providing its customers with advice and FREE water saving devices to help bring the demand down to normal levels.

During hot spells of weather, the demand for water can significantly increase as more people use additional water in the garden or around the home.

Kevin Barton, Head of External Communications at Affinity Water said: “The increased demand puts pressure on our water network and the environment as more water needs to be pumped up. We don’t need a hosepipe ban this year due to the heavy autumn and winter rainfall, but it's always important to save water whatever the weather brings. This is why we continue to provide customers with advice and practical help to save water and bring demand back down to normal levels. This will help to ease the pressure on the local environment and the water network.

“Our teams are working 24-hours a day to ensure we have enough water to distribute across our network and meet the increased demand.

“We would urge customers to continue following government guidelines on hygiene and handwashing to help stop the spread of coronavirus. But as they spend more time in their homes and garden, we are asking them to be mindful about their water use and to save water where they can.

“Two good tips are not to worry about the lawn going brown – it will soon recover as soon as we get the next round of good rainfall. A FREE Save a Flush device in the toilet can save 1.2 litres per flush, saving up to 5,000 litres a year. This is simply placed into the cistern on any lever handled toilets.

“We also urge customers with inflatable pools to look at their pool manufacturers handbook for advice on keeping the quality of the water, so they don’t need to empty and refill the pool as often.

“We offer FREE water saving devices for Affinity Water customers on our website at”

David Ward, the Garden and Nursery Director at the Beth Chatto gardens in Essex, famous for its drought resistant garden, also has some tips for gardeners on saving water. He told Affinity Water: “There’s no need to plant those plants that require lots of water. We are here to help and there is lots of information on our website and lots of books on the subject. There are possibilities for every situation in the garden, which will reduce your water usage.”

For more information, visit

Affinity Water advises gardeners to look for plants suited to dry conditions, they are often good for bees too. For example Lavender, Buddleia, Alliums, Foxglove, Cyclamen and Wallflowers, Alyssum, Geraniums, cornflowers French and African Marigolds, Petunias, Aquilegia, Campanula and Heuchera lavender


Water saving tips

  • On average we use over 150 litres per person per day, that is equivalent to two full baths or 15 buckets of water. This is higher than the national average at 141 litres and much higher than in countries such as Germany, where the average is just 121 litres per person.
  • You can save water by using a watering can instead of a hosepipe, taking shorter showers instead of baths, turning your tap off while brushing your teeth.
  • A sprinkler or hose can use up to 1,000 litres of drinking water in just one hour – that’s more than a family of four would use in a whole day. Keep your garden blooming with a watering can instead.
  • Install a water butt to collect rain during spells of wet weather and use it to water the garden
  • It’s better for plants to water less often, rather than a light sprinkle every day.
  • Don’t worry about the lawn going brown – it will soon recover as soon as we get the next round of good rainfall
  • A 10ft x 2ft paddling pool can use up to 3,600 litres of water on average – the same as a family of four uses in about 3 ½ days. Consider how much water you are putting in and please follow your pool manufacturers guidance on maintaining the water quality of your pool, so you don’t need to empty and refill the pool as often. Alternatively, instead of a pool, why not play with buckets and sponges to soak and throw around to keep cool or have a water fight with water pistols.
  • It’s important to drink water. Why not keep a jug of water in the fridge handy?


FREE water-saving devices include:

  • Water saving shower heads
  • Plant sticks – a device which tells you exactly how much water your plant needs
  • Dry weather resistant plant seeds
  • A Save a Flush device can save 1.2 litres per flush, saving up to 5,000 litres a year. This is simply placed into the cistern on any lever handled toilets
  • Swell gel packs – help plants to retain more moisture, reducing the amount you need to water the plant.

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