View all current alerts (6)
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
03 May 18
Customers who take part and share their views will also have a chance to win an Apple iPad!
The proposals have taken into account customer feedback and Affinity Water have listened to over 7,000 existing and future customers through their on-line community, focus groups and surveys to develop them.
Chris Offer, Director of Regulation and Corporate Affairs at Affinity Water said: “It is it important customers have their say, as the plan covers a variety of choices for fixing leaks, sourcing water, reducing water use, supply interruptions, water pressure, drought restrictions and delivering projects to support local environments. We really want our customers’ views on these important issues.”
The consultation runs from 26 April to 25 May and is open to Affinity Water customers and stakeholders.
Giving your views is easy, doesn’t take long and you can do it in four ways:
Complete the consultation document online at: www.affinitywater.co.uk/corporate/plans/have-your-say
Send your views via email to: firstname.lastname@example.org
Write to: Business Plan Consultation, Affinity Water, Tamblin Way, Hatfield, AL10 9EZ
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email email@example.com.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch