Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Corporate > News

Latest news

01 September 21

Affinity Water Teams up with Sign Solutions with a new video

Affinity Water is reaching out to its customers who may have difficulty hearing and has launched a new video with Sign Solutions.

You can now contact Affinity Water through the BSL InterpretersLive! service. Just click here.

The InterpretersLive! service is available on-demand 7 days a week between 08:00am to midnight via the StarLeaf app.

You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.

Liz Freitas Customer Operations Inclusive Services Engagement Manager explained: “We want to make it easy for our customers to contact us by whatever method they choose, and we care about making our services accessible to all so are delighted to be working in partnership with Sign Solutions.”

News archive

Media enquiries

Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.

Contact us on 01707 277 110 or email

Our office hours are 8am to 5pm, Monday to Friday.

We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.

Enable Recite