Appearance of your water supply - Potters Bar - EN6
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
27 September 18
On National Refill Day, this Thursday 27 September, people are being urged to ditch single use plastic water bottles and switch to a reusable water bottle, as part of a national day of action to cut plastic pollution.
The first ever National Refill Day comes as it’s revealed that an overwhelming majority of the British public are concerned about plastic pollution. The survey, by One Poll commissioned by City to Sea, shows that 85% of the public are worried about the impact of plastic pollution in the environment, and indicates that more people than ever are switching to a reusable bottle, instead of buying bottles of water in shops.
7 out of 10 people surveyed in the South East this month now use a reusable water bottle at least sometimes, when outside the home.
Single-use plastic bottles are expensive to produce and use up valuable natural resources to make and transport. Many are thrown away and end up polluting our rivers and seas. If just one in 10 Brits refilled just once a week, we’d save around 340 million plastic bottles a year.
Refill, City to Sea’s award-winning campaign aims to help people ditch single-use water bottles in favour of using a reusable bottle by making it easier to get it refilled on the go.
There are now over 12,000 Refill Stations across the UK, where participating cafes, bars, restaurants, banks, galleries, museums and businesses will welcome people to come in and fill their bottle for FREE, even without a purchase.
For information on where to find Refill Stations, which display a sticker to show they are part of the campaign, visit www.refill.org.uk and download the free Refill app.
Amanda Reynolds, Affinity Water’s Customer Relations Director said: “With the top-quality drinking water we provide from the tap costing a little over a penny (1.36p) for 10 litres, you can save a lot of money drinking tap water, instead of bottled water, and you will help the environment too!”
Don’t forget to regularly wash your reusable bottle!
According to Refill, recent research has found that many people are not washing their reusable bottles as often as they should. Please be careful to wash bottles as often as you would a glass at home.
When refilling a bottle, you should not touch the tap or jug with the bottle. If you feel a Refill Station is unhygienic, please report it to Refill through the feedback section of the app.
We don’t recommend refilling a bottle at a location if it does not have a food hygiene rating of four or five. For more information please see: https://www.food.gov.uk/safety-hygiene/food-hygiene-rating-scheme.
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email firstname.lastname@example.org.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch