View all current alerts (7)
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > News
05 October 21
Affinity Water has gained accreditation as an official Outreach Rescue accredited training Centre, from 1st October 2021 with an annual renewal.
Outreach Rescue are one of the main providers of training work in specialised environments for the emergency services in the United Kingdom and Worldwide. Affinity Water is the first utility company to achieve this important accreditation of multiple disciplines.
Affinity Water has been accredited to provide training in medium and high-risk confined space environments, for safe working at heights and in water safety.
Outreach Rescue are respected for being one of the leading training providers for specialised and high-risk environments and it reinforces Affinity Water’s long-standing policy of introducing safe systems of working across its workforce.
Troy Sutton, Technical Learning Specialist said: “We have been working alongside Outreach Rescue to achieve this new status which is a first for the utility sector. Outreach Rescue are the leading specialists in safe systems of working in difficult situations and we hope that other utility companies will follow our lead and introduce this bespoke training. For us, it achieves a higher standard than the industry has worked to previously and enables bespoke course delivery for our needs.
“It’s important that as an industry we aspire to the highest standards of safety possible while working in difficult situations, such as confined spaces, at height and in water environments.
We want to thank Outreach Rescue for working closely with us to enable us to achieve this important accreditation and will now be using its trademark and certification.”
Sarah Menday, Head of Organisation Development said: “As the largest water only company in the UK with 3.6 million customers across London and the South of England it’s great that we trail blaze when it comes to setting safety standards that our employees and contractors can trust.
“The Outreach Rescue accreditation is new to the utility and water sector. Outreach Rescue sets high standards and we have been on a learning journey led through all the great work Troy has done, with the support and guidance from Outreach Rescue to achieve this recognition.
“By using its trademark and certification those we work with will know that we have achieved and continue to provide high standards of training delivery, which demonstrates our commitment to our employees and workplace safety.”
Mac Stephens from Outreach Rescue said: “As an approved Outreach centre Affinity Water will be able to provide Outreach Rescue certification and use our publications for courses it runs. We want to congratulate Affinity Water for gaining the Outreach Rescue accreditation for working in medium and high-risk confined space environments, at height and in water safety.
“This is a first multi discipline accreditation awarded to a water company and for the utility sector so we hope others will now come on board too and learn from its experiences with us. It’s been hard work, but the Affinity Water team have been thoughtful and diligent in their approach to gaining this important accreditation.”
Our Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Contact us on 01707 277 110 or email firstname.lastname@example.org.
Our office hours are 8am to 5pm, Monday to Friday.
We are available for emergencies:
5pm to 7am, Monday to Friday
7am to 7pm, Weekends and public holidays
We aim to respond as soon as possible and within two hours.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch