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Your feedback is very important to us

Good or bad, we'd love to hear your thoughts on how we're doing. We will make sure that your feedback is passed on to the right people to review.

Here at Affinity Water we strive to deliver experiences that matter for our customers. Have you had a great experience from one of our employees? Let us know so we can ensure they are celebrated for living our values!

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Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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