Interruption to your water supply - UB7 - West Drayton
New customer? Start here.
Save time and manage your account online
With My Account you can view your balance, get instant statements, update your details and more whenever you choose
Register/ Log in
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
What's your Water Footprint?
Find out how, and where, you use the most water in your home and discover easy ways to start water saving.
Take the quiz
You are here : At Home > My Water > Water quality > Contact us
If you would like to contact us about your drinking water quality, please use the form below. Our team will respond during working hours.
For any emergencies, please check our latest incidents or call us.
Alternatively, view information about Water Quality in your area.
If you have a general or account enquiry please use our Contact us form, then the right team can deal with your request promptly
Please contact your retailer directly for any general enquiries about your water quality. For any emergencies, please check our latest incidents or call us.
Fields marked with * are mandatory.
Please tell us the address that you want more information about, i.e. the address where we supply water.
This form will go to a dedicated team who will take the necessary action. If you need assistance or to tell us about something different, please contact us (opens in a new tab/window).