Between 2015 – 2020, we invested over £500 million on our network to increase storage capacity, find and fix leaks, maintain high standards of water quality and renew and lay new water mains.
We’ve also been working hard on our network - we have driven our leakage down to its lowest point ever and have teams working round the clock to keep driving it lower.
By 2025, we will have gone even further by investing an additional £788 million on our network.
However, the current demand for water is unprecedented with more people at home combined with the hot weather. In some cases, customers are using 40% more water than they would use normally.
Our production sites are running beyond maximum capacity to treat and pump more water into the network to meet demand.
Customers can play a part too by using water for essential use only such as drinking, washing and cooking and avoiding non-essential use. For tips on how to save water and for FREE water saving devices, please visit affinitywater.co.uk/savewater
If we see a reduction in the demand for water combined with the additional water our engineers are pumping into the network, then pressures will improve.