Close Search
Search
Accessibility
My Account
Contact
Search
Search
Menu Toggle
Close Menu
Your home
Back
Your home
Your account
Back
All about your water and account
Log in or register to manage your account
Moving home
Become a new customer
Update your details
Get a copy bill or statement
Priority Services
Customer feedback & improvements
Bills
Back
About your bill
View your online bill
Understanding your bill
Is your bill high?
Get a copy bill or statement
Paperless billing
Pay
Back
Ways to pay your bill
Set up a payment plan
Financial support
Financial support
Back
Get help with paying your bill
Apply for a reduced bill
Apply for the bill cap scheme
Set up a payment plan
Is your bill high?
Get help with waste water charges
How we've helped people in debt
Emergencies & works
Back
Latest incident alerts
I have no water
Low water pressure
Search works in your area
Why we're renewing water mains
How we support customers during incidents
Home Emergency Cover
Report a problem
Back
Report a problem
Water leaks
Low water pressure
Water advice
Back
Everything about your water and account
Drinking water quality
Check your water hardness
Find a plumber
Find your Wastewater provider
How to guides
Find your stop tap
About lead pipes
Metering
Back
Apply for a water meter
How to read your water meter
Submit a meter reading
Our metering programme
Save water
Back
Water-saving tips & devices
My Water Footprint - how much water are you using
Water-saving tips
Water-saving devices
Setting up water-saving devices
Water saving in the garden
Book a Home visit
Save Water
Keep life flowing
Save our Streams
Working with schools - Water Smart
Water neutrality (water efficient homes)
Help & Support
Back
All about your water and account
Useful information
Report a problem
Financial support
Priority Services
Notify us of a bereavement
Landlords & Letting agents
Customer feedback & improvements
Building & Developing
Back
Building & Developing - Home
Homeowners & builders
Back
Home Projects
Estimate your application fee
New connections budget estimator
Apply for a connection
Lead pipe replacement
Separating joint supplies
Developers & consultants
Back
Apply for a disconnection
Apply for a temporary supply
Apply for a water mains connection
Apply for a water mains diversion
Guidance for developers
Self-lay
Back
Self lay application
Guidance for developers
Guidance for self-lay providers
Adoption codes
NAVs
Local and highways authorities
We're here to help
Back
Current alerts and works
Useful information
FAQ's
Contact Us
Charges
Back
Our charges
Water efficiency
Environmental Incentives Common Framework
Estimate your application fee
New connections budget estimator
Historic charges
My Development Portal
Retailers & Business
Back
Retailers and Business – Home
About us & Our Area
Back
About us
Are you a business customer?
Search our area
Water mapping
Asset Condition Lab
Charges & Services
Back
Charges & Services
Accredited entities
Alternative Payment Terms
Alternative eligible credit support
Meter reading & data logging services
Relationship & Account management
Trade Sewerage & Drainage
Hydrant licence
Help & Guidance
Back
Sensitive customers
Using SwimPool Portal
Unplanned event support
Our policies
Water Quality & Scientific Services
Water fittings regulations
Water efficiency for businesses
Useful links & documents
Alerts and works
Smart metering
Water Efficiency Visit
About us
Back
About us
Back
Our supply area
Our jobs
News & blogs
Our sites
Our board of directors
Our owners
Charities
Innovation
Accreditation & certification
Independent Challenge Group
Health & local authority liaison
Governance & Assurance
Back
Governance & Assurance
Our regulators
Our code of ethics
Investors & Suppliers
Back
Investors overview
Investor library
Announcements
Organisational structure
Suppliers
Tender opportunities
Our plans
Back
Business plan
Water Resources plan
Drought Management plan
Reports
Back
Latest reports
Our annual report
Our performance
Charges scheme
Our polices
Sustainability
Back
Sustainability
Biodiversity
Catchment management
Climate change
Environment
Environment information regulations
Multi-capitals
Net-zero
Our water resources
Reducing abstraction
River restoration
Water trading
Accessibility
My Account
Contact
Live Service Alerts (1)
Interruption to your water supply - Edgware - HA8
How to be more water efficient at home
Enable Recite