View all current alerts (4)
New customer? Start here.
Save time and manage your account online
With My Account you can view your balance, get instant statements, update your details and more whenever you choose
Register/ Log in
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
Hello. Sign in.
You are here : At Home > My Water > How to guides > Preventing future problems
Frequently asked questions
I want to know about leaks
What fittings are approved to use on the UK Water Supply System?
I want to replace my mains water pipe
How can I find out who is my water company?
I need a plumber
My water is due to go off, but I can't manage without water.
Can I work on water pipes?
I would like to find out more about lead. Can you help?
I need to find my external stoptap
Duration - 00:32
Dealing with frozen pipes
Finding your inside stop tap
Duration - 00:31
Dealing with bogus callers
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch