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Frequently asked questions
Here are some of our commonly asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
I have no water, what should I do?
What is the Low Income Fixed Tariff
How can I pay my bill?
Can I pay monthly?
What are fixed charges?
Can I take my own meter readings?
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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