Our Installation Requirements
Before you request a connection here is a helpful guide to understand what we need to process your request
Properties with a single connection
For properties with a single connection, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.
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Laid your pipe at a depth of 750 – 850mm. You will need to show us the finished ground level with respect to the depth of the pipe. example photo
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You have capped the end of the pipe at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like.example photo
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You have installed a stop tap internally. example photo
Properties with multiple connections
For a properties with a multiple connections, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.
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Laid your pipes at a depth of 750 – 850mm. You need to show the finished ground level with respect to the depth of the pipes. example photo
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Your pipes are the correct material (standard or barrier). example photo
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You have taken your pipes to the edge of the highways boundary (this includes crossing any third party land between your property boundary and the highway boundary). example photo
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You have capped the end of the pipes at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like.example photo
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You have installed stop taps internally. This might be in one location or in individual properties. example photo
Properties with a Bulk supply and internal meters
For a properties with bulk supply and internal meters, you need to show us you have example photos and/ or WIAPS certificate. See below for examples of the photos we require.
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Laid your pipe at a depth of 750 – 850mm. You need to show the finished ground level with respect to the depth of the pipe. example photo
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Your pipe is the correct material (standard or barrier) example photo
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You have taken your pipe to the edge of the highways boundary (this includes crossing any third party land between your property boundary and the highway boundary) example photo and/or WIAPS Certificate
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You have capped the end of the pipe at the boundary to prevent contamination. The cap should be visible in the boundary photo but you can take a close up photo if you like. example photo
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You have installed an internal manifold arrangement as per our design specification and the meter housings have been installed.