Serving parts of North West London and the Home Counties.

How to...deal with bogus callers


 

Dealing with Bogus Callers

In some areas we have problems with bogus callers, pretending to be from a water company. Here are some simple tips to keep yourself and your family safe.

  • Before you ever let anyone into your house always ask to see ID.

  • If we do come to your property, we will be in uniform and we will never ask to go upstairs.

  • If you are worried, always ask to check the ID again. Genuine callers will never mind waiting while you call their office.

  • Join our Safeguard scheme either online or over the telephone. This way you can set up a password to ask us to quote when we come to your door, to make you feel more secure.