Serving parts of North West London and the Home Counties.

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How to read your meter

Water meters are normally located on the public footpath or in the front garden. Occasionally we need to fit them inside, usually under the kitchen sink.

If you have already read your meter click here to submit your reading >>


A step by step process to reading your meter

1. Lift the lid (you may need a screwdriver for this part)


2. Pull out the polystyrene frost pad


3. Read the numbers in black (ignore the red numbers)



Watch our short video on how to read your meter




Are you having problems reading your meter?

If there is a problem with your meter or you are finding it difficult to read. please contact us and we will read the meter for you.