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Letting us know if something goes wrong

We are committed to providing the highest quality service.
However, if we do on any occasion fail to meet your expectations and you would like to make a complaint, then we want you to let us know.
We would be grateful if you could telephone to give us the opportunity to put things right. Please click on this link Contact us>

You can also send us an email or write to us at Service Resolution Team, Affinity Water Limited, Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.


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