Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Frequently asked questions

How can we help?

Just type in your question or keyword(s) and we'll show you the most relevant answers.

 

How will I know when my paperless bill is available?

When your bill is ready to view online, we will notify you via email to let you know that it is available to view in MyAccount.

You'll just need to login to view or download your bill.


If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

Enable Recite