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What is the Low Income Fixed Tariff

Our Low Income Fixed Tariff is for customers on a low income or who are claiming benefits. If eligible, you will receive a reduced fixed bill for the year that can be spread monthly.

To be eligible you must either:

A) have a household income of less than £16,385 excluding benefits.


B) claiming one of the following benefits:
Housing Benefit
Income related Employment and Support Allowance
Income Support
Job Seeker’s Allowance
Pension Credit
Universal Credit

Supporting documents
If you are eligible, you'll need to supply supporting evidence when you apply.

Apply for the Low Income Fixed Tariff >>

If you would like some additional help and support, please visit National Debtline.

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