Serving parts of North West London and the Home Counties.

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The environment is at the forefront of our business and we actively seek opportunities to reduce consumption of natural resources by optimising efficiency, whilst protecting and enhancing the environment. We work to consistently deliver results in areas such as water quality and water efficiency. 

We take an integrated approach to managing the environment in all our operations from construction of new assets through to management of our landholdings. By understanding the impact of our activities on the environment we recognise the importance of balancing operational and conservation needs.

The following report summarises the work that we have undertaken to manage the conservation of our natural and built environment to ensure we meet our responsibilities under the Water Industry Act 1991 and the Code of Practice for Conservation, Access and Recreation (CAR).

If you would like to find about Our Conservation, Access and Recreation Report 2015 click here.