Serving parts of North West London and the Home Counties.

Direct Debit

Your chance to win £500*in our monthly prize draw.

Why not sign up today and make sure you’re in with a chance?

It’s quick, easy and puts you in control. 

*terms and conditions apply.

Our latest prize draw winner: Harold from Hertfordshire

Harold says: “I was always forgetting dates - Direct Debit was the answer, now I don’t have to worry about missing a payment as it’s all taken care of.” 


How to apply

You'll need to register for our easy to use 'My Account' facility, using your email address and your customer number (found at the top right of your bill). Once you've registered its just a few simple steps. You'll even get a chance to review your payment plan before you agree.


If you register for E-billing through My Account AND switch to Direct Debit you will double your chances of winning £500 in our monthly prize draw.


**If you are a Commercial customer click here to apply.


 Benefits of Direct Debit include:

  • Make payments on time
  • Set it up and forget about it
  • Spread the cost of your water bill over the year
  • Pay regular set amounts and make household budgeting easier
  • Choose the date and frequency to suit you
  • The possibility of winning £500 in our monthly prize draw