View all current alerts (2)
0345 357 2428
Monday to Thursday 8:30am - 5:00pm
Friday 8:30am - 4:30pm.
View our frequently asked questions >
New developer? Start here.
If you need any additional advice;
please contact our team
Hello. Sign in.
You are here : At Home > Developing > Connection
For a quick and easy guide to the connections process please view our 5 steps to connection document.
Please note: If the new connection is for Non-Household premises, a Retailer must be selected by the Developer. View a list of current Retailers.
Please Note: Services greater than 50mm in outer diameter require disinfection before they can be connected. Please see our “Disinfection of Services” leaflet for more information.
Please Note: For Non-Household connections the Wholesaler shall notify the Market Operator within 5 Business Days of the connection having been made, in accordance with the Market Terms. You will be billed for the water used by your Retailer. Any changes to the ownership or responsibility for payment of water charges should be directed to your chosen Retailer. You are also able to switch your provider of Retail services.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch