Live Service Alerts
(3)
Interruption to water supply - Chorleywood - Old Shire Lane - WD3
Interruption to your water supply - Chlorleywood - WD3
North Hill - Chorleywood & Rickmansworth (WD3)
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If you have a water supply problem, view the latest alerts below. If your area is not listed, please search the "works in your area" map below.
Latest alerts
We’re carrying out essential work and updating our water mains. These works are essential to reduce disruption from leaks and bursts, leave more water in our precious environment and it will help us to continue to provide a reliable supply of high-quality drinking water to you and your local community long into the future.
During our works we'll try always try to maintain access to your property. If your access is likely to be affected, or there could be a disruption to your water supply we'll contact you in advance.
The map below shows both emergency works and water leaks. Enter a road name, postcode or use your current location to find out further details of where we’re working:
Click the button below to chat to us or add our number 07745 659300 to your phone (WhatsApp text messaging only).
We're available to chat between 8am-6pm Monday to Friday.
(WhatsApp will be closed for the Easter holiday weekend and will reopen on Tuesday 2 April)
Having your customer number ready helps us get your enquiry sorted quickly. You can find it on your bill or by logging into My Account.
SMS alert updates
Note: Messages sent between 0800 & 2200.
Mobile Number:
Reported Alert:
Please enter your customer number:
or your full address:
For customers who require urgent assistance during an incident.
Frequently asked questions
Here are some of our commonly asked questions
Why are you introducing compulsory meters?
Can I water my garden if I have a meter?
Can you help people with disabilities?
I want to know about leaks
Will I save on a meter?
What are Assessed Charges?
I need to find my external stoptap
My meter has been fitted, what happens next?
I want to replace my mains water pipe
Can I have a summary of charges?
Get in touch with us for more information
Take a look at how we get your water back running as quickly as possible during incidents
Watch our handy how to guides or report a problem with your supply