Interruption to your water supply - Royston - SG8
How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > Environment > Chalk Streams
We have committed to ending unsustainable abstraction, which is the process of taking water from deep underground in the chalk aquifer.
The River Chess is a globally rare chalk stream and we have stopped taking groundwater from the river. This helps us achieve part of our ambition to restore this globally rare habitat.
England is home to 85% of the world’s chalk streams, which together make up a globally unique eco-system. But they are under threat due to lots of reasons including abstraction, increasing population, historical river changes and climate change.
Watch our video to learn more
Plans are underway to reduce abstraction in the River Ver, River Mimram, Upper River Lea and River Misbourne by summer 2024.
We are developing innovative solutions that will allow us to bring water from other areas and move it around our supply area more effectively, as well as looking at new sources of water for our supply area.
This will help us achieve our mission to provide high quality water and take care of our environment, now and for future generations.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch