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Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
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River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
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You are here : At Home > Corporate > About us > Corporate responsibility
Our approach to doing business is reflected in the industry-leading commitments for 2015 to 2020 we have made on reducing the amount of water we take from the environment, reducing leakage and working with customers to reduce household water consumption by promoting water efficiency.
We have been recognised for our leading approach to customer consultation, value for money commitments with bill decreases in real terms and low income tariff.
Our Corporate Social Responsibility (‘CSR’) programme brings our community focus vision to life through:
For more details please see the links below:
See all our Corporate Responsibility activities (PDF 1.2MB)
If you would like any of the information in large print, braille or audio. Please call us on 0345 357 2406 or complete our priority services form.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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