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You are here : At Home > Corporate > About us > Customer Challenge Group > CCG 2014

Customer Challenge Group

2012 - 2014

Between 2012 and 2014, our Customer Challenge Group, an independent group with an independent chair, advised, challenged and supported us in the development of our plans to ensure they reflect your priorities.

The membership included our regulators and representatives of household, commercial and special interest groups. A full list of members is given below.

Members - representing customers and stakeholders

Allan Johnson: Environmental Services Manager, Tendring District Council

Allyson Broadhurst: Managing Director, Charis Grants

Damon Williams: Estates Manager, Tendring Council

Hazel Smith: UK Environment Manager, GlaxoSmithKline

Jacky Atkinson: Inspector, Drinking Water Inspectorate

Jill Thomas: Consumer Council for Water

Jim Barker: Water Planning Manager, Environment Agency

John Fox: Assistant Head of Environmental Services, Tendring Council

Karen Gibbs: Policy Manager, London and South East Region, Consumer Council for Water

Keith Cane: Head of Housing Management, East Kent Housing

Lucy Lee:  Manager WNF-UK’s UK Rivers Programme

Mark Kibble: Maintenance Team Leader, Dacorum District Council

Mark Tomkins: Water and Environment Manager, Heathrow Airport Limited

Robin Dahlberg: Independent Chair

Tim Hutchings: Former Chief Executive, The Hertfordshire Chamber of Commerce and Industry

Meeting Minutes



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