Serving parts of North West London and the Home Counties.

Got a question?

Got a question?

Call us Lines open Monday - Friday 8am - 5pm

Metered bill enquiries:

0845 769 7985

Non-metered bill enquiries:

0845 769 7982

Postal Address:

Affinity Water, Tamblin Way, Hatfield, AL10 9EZ

Had a personal injury?

Call 0844 822 1264 or click to Make a Claim

Sewerage Emergencies

Anglian Water

0845 7145 145

Southern Water

0845 278 0845

Thames Water

0845 9200 800

Current Alerts

There are currently no major incidents.

History

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#leakspotters

Call our leakspotters line

0800 376 5325 (24 hrs)

Emergencies, water quality, supply & leak enquiries

0845 782 3333

Monday - Friday 7am to 8pm.
Saturday - Sunday 8am to 4pm

Emergency service operates
outside these hours