Serving parts of North West London and the Home Counties.

 

Call us *Calls may be recorded for training and monitoring purposes

Metered Bill Enquiries:

0345 357 2401 open Mon - Fri 8am - 5pm

Non-Metered Bill Enquiries:

0345 357 2402 open Mon - Fri 8am - 5pm

Report a Leak:

0800 376 5325 open 24/7

All other Enquiries:

0345 357 2407 open Mon - Sat 7am to 8pm & Sun 8am to 4pm


 

Postal Address: Affinity Water, Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ

Had a personal injury?: Call 0844 822 1264 or click to Make a Claim

Sewerage & Drainage Enquiries & Emergencies

Anglian Water

03457 145 145

Southern Water

0845 278 0845

Thames Water

0800 316 9800

*0800 numbers are free from UK landlines but may be chargeable from mobiles.

Current Alerts

There are currently no major incidents.

History

Tell us about a leak online

Click here

Tweet a leak

#leakspotters

Call our leakspotters line

0800 376 5325 (24 hrs)

Emergencies, water quality, supply & leak enquiries

0345 357 2407

Monday - Friday 7am to 8pm.
Saturday - Sunday 8am to 4pm

*Calls may be recorded for training and monitoring purposes

Emergency service operates
outside these hours

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