Serving parts of North West London and the Home Counties.

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Are we your water provider?

Use our post code search to find out.

To use the search please enter your complete postcode, for example, AL10 9EZ.

Contact our Communications team

The Communications team handles all media enquiries on behalf of Affinity Water and its employees.
Our office hours are 8.00am to 5:00pm, Monday to Friday, and we also operate an emergency out of hours media service. This service is available from 5:00pm until 7:00am, Monday to Friday and 7am until 7pm during weekends and public holidays.

We aim to respond to all enquiries as soon as possible and within two-hours.

Please note the Communications team handles media enquiries only.

If you are a Affinity Water customer and you would like to speak to someone about an issue relating to your water supply, please visit the Contact us page.

Tel: 01707 277 110

Alternatively you can send us your enquiry online by completing our Media enquiry form.