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Water Direct

The Water Direct Scheme is for customers who are already in arrears and are unable to pay their current bill.

The scheme is run in partnership with the Department of Work and Pensions; it allows you to set up a weekly payment which is taken directly out of your benefits.

Great! Will I qualify?

If you answer YES to ALL of the following statements then you should apply.

  • I am in debt and can’t afford to pay my current bill
  • I am on one of the following benefits: Income-based Job Seekers Allowance, Employment and Support Allowance, Pension Credit, Universal Credit

If you feel that the Water Direct Scheme is right for you, then please contact us on 0800 697 982.

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