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You are here : At Home > Billing > Low income fixed tariff application (Thames)

Application for social tariff (Thames)

How to complete this form
  1. Complete the form below, please complete all mandatory fields and upload any supporting evidence.
  2. We will try to give you a decision within 10 working days, and we may contact you if we need any more information.
  3. If your application is not successful we will tell you why.


Do you need help completing this form?

Fields marked with * are mandatory.

Who is the person named on the bill?

First name *
Last name *
Address *
Postcode *
Daytime telephone number *
Email address *
Customer number
(e.g. 1234567-8) *

You can find this oin the top right hand side of the water bill.


Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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