Interruption to your water supply - UB7 - West Drayton
New customer? Start here.
Save time and manage your account online
With My Account you can view your balance, get instant statements, update your details and more whenever you choose
Register/ Log in
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
What's your Water Footprint?
Find out how, and where, you use the most water in your home and discover easy ways to start water saving.
Take the quiz
You are here : At Home > Billing > Help with sewerage charges
If you are unsure who your waste water provider is, view our map or check the second page of your bill. Then apply for the scheme(s) below.
Download the WaterHelp application form and email your completed form and any supporting evidence to firstname.lastname@example.org, or post to the address stated at the bottom of the form.
This scheme helps customers on a low income who may be struggling to afford their water bill. You'll be assessed based on your financial circumstances, and you could get a discount of up to 50% if your bill makes up a large proportion of your disposable income.
Anglian Water will automatically discount waste water charges by 50% for eligible customers on our LIFT tariff
To apply or learn more, call: 0800 975 5574
You may be eligible for AquaCare Plus tariff if you or anyone living in the property receives one or more of the following benefits/tax credits:
If you meet the criteria, please call us on 0800 169 3630 during normal office hours.
If you qualify, we will apply the tariff from the date of your last meter reading and you will see the AquaCare tariff on your next bill. Please note this cannot be backdated.
Click the button below to chat to us or add our number 07745659300 to your phone (WhatsApp text messaging only).
We are available to chat between 8am-6pm Monday to Friday.
If you have your customer number to hand this helps us get your enquiry sorted more quickly. You can find this at the top of your bill, on your bill reminder or by logging in to My Account.
Frequently asked questions
I want to know about leaks
Will I save on a meter?
What are Assessed Charges?
I need to find my external stoptap
My meter has been fitted, what happens next?
I want to replace my mains water pipe
Can I have a summary of charges?
How can I find out who is my water company?
My water is due to go off, but I can't manage without water.
I need a plumber