Serving parts of North West London and the Home Counties.

Planned Works


We need to carry out essential maintenance work at our Batchworth Pumping Station to ensure we continue to supply your area with a reliable supply of water for many years to come.

To minimise the disruption caused, we will carry out this work during the night at the following times:

  • 7 January 2019 from 11pm – 12.30am

  • 17 January 2019 from 11pm – 5am

  • 4 February 2019 from 11pm – 5am

During these times, you may notice that your water pressure has been reduced. However, pressures will return to normal once the work is complete.

We are sorry for any inconvenience this work may cause and would like to take this opportunity to thank you in advance for your cooperation.

Please re-check this page for future updates.


Do you need additional support?

Our Priority Services Register helps customers who have a visual impairment; require a password or third-party consent; and special arrangements if your water supply is interrupted. For more information, please click here.