Monday 15 August 2022

Your water will be back on 

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 18:00 and we'll remove it after 08:00

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 17:00 and we'll update it again after 20:00

What we’re doing

Our repair team have stayed on First Way and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

We updated this message at 13:00 and we'll update it again after 17:00

Low Pressure in Wembely

We’re really sorry you're experiencing issues with your water supply. We’ve been made aware of a broken valve on First Way which may be causing this.

What we’re doing

Our technician and repair team are currently on site fixing the broken valve. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

Due to the traffic conditions, we’ve temporarily put traffic management in place. We’re really sorry if this causes any disruption to your journeys.

Once it is safe to do so, the road will be back open for you.

We’re working hard to get things back to normal for you, but we really appreciate your patience at this time.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 10:45 and we'll update it again after 14:45