Hot weather & low pressure
Because of the hot weather, many of us are using much more water. This means you may notice lower pressure or no water when demand is higher in your area.
We want to let you know that we’re on the case and our teams are working around the clock to make sure we get enough water to you and your community. There is enough for everyone if we all use only what we need. You can help your community by using less, which will make a big difference, meaning there’s more to go around.
Areas affected
If you live in one of the areas below, there’s no need to contact us. We’re already working on getting more water into our pipes to improve your pressure.
Cloudy water
Due to the hot weather, the water is warmer than usual and there is an increased heat on internal pipework.
All of the air, which is normally invisible, bubbles out and can make your water appear cloudy. This air does not affect the quality of your water, and this isn't harmful to you.
During the periods of hot weather we advise that you store water in the fridge and the water will return to normal as the weather cools.
Why is this happening?
Just like at home, if you’re showering and someone else is using the tap or flushes the toilet you might notice the pressure is lower. The same thing can happen on a bigger scale. So, when lots of people in your area are using water at the same time (Eg. first thing in the morning or in the evening), this can affect the pressure coming through your taps.
Below you can see the weather outlook and how much extra water (in million litres) we're predicting will be needed over the next week, due to the hot weather.
If you or anyone you know would need extra help and support during a water supply incident, you can join our free Priority Services Register today. This register helps us to look after any customers with communication, access, physical or mental health needs.