Live Service Alerts
(3)
Interruption to supply - Wembley - HA0
Interruption to your water supply - Chorleywood (WD3)
Interruption to your water supply - Chorleywood & Rickmansworth (WD3)
You are here : At Home > Alerts & planned works
Your water is back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 23:50 and we'll remove it after 08:00 Friday 27th May
No water in Harrow
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Kingsbury which may be causing this.
What we’re doing
Our repair team are on Kingsbury Road and are repairing the burst water main. As soon as we know how much longer this will take, we’ll let you know.
What you can do
Until we’ve sorted this, please avoid using your:
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 22:10 and we'll update it again after 00:10
SMS alert updates
Note: Messages sent between 0800 & 2200.
Mobile Number:
Reported Alert:
Please enter your customer number:
or your full address:
For customers who require urgent assistance during an incident.
Frequently asked questions
Here are some of our commonly asked questions
Why are you introducing compulsory meters?
Can I water my garden if I have a meter?
Can you help people with disabilities?
I want to know about leaks
Will I save on a meter?
What are Assessed Charges?
I need to find my external stoptap
My meter has been fitted, what happens next?
I want to replace my mains water pipe
Can I have a summary of charges?
Get in touch with us for more information
Take a look at how we get your water back running as quickly as possible during incidents
Watch our handy how to guides or report a problem with your supply