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Interruption to your water supply- Ongar - CM5

Tuesday 17th may 2022

restoring

Your water will be back on.

We’re really sorry for the problems with your water today. We’ve fixed the fault at your local pumping station and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 09:45 and we'll remove it after 20:00


 

Low pressure in Ongar

We’re really sorry you have got low pressure. We’ve been made aware of a fault at your local pumping station.

What we’re doing

Our technician is on their way to investigate and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 08:40 and we'll update it again after 12:40

SMS alert updates

Note: Messages sent between 0800 & 2200.

Feedback

Get in touch with us for more information

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How we provide incident support for our customers

Take a look at how we get your water back running as quickly as possible during incidents

Incident support

Useful advice

Watch our handy how to guides or report a problem with your supply

Useful advice

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